ach Orria Studio piece is carefully handcrafted and prepared for shipment with attention to detail. Orders are typically processed within the stated production timeframe, and shipping timelines may vary based on customization and destination. You will receive a confirmation once your order has shipped.

​

Because our products are made to order and often personalized, returns are limited. If your item arrives damaged or defective, please contact us promptly so we can review the issue and arrange a replacement or remake where appropriate.

​

For non-personalized items, returns may be accepted within a specified period, provided the product is unused and in its original condition. Shipping costs are non-refundable, and customers are responsible for return shipping unless otherwise stated.